The families we serve...

are the true heroes in the struggle to overcome poverty and despair in our communities


NEW! Opportunities for Otsego: Otsego County Needs Assessment (2023)

If you are seeking resources, information, or services not provided by OFO or noted below, reach out by email or at 607.433.8000.

HEAP Opens November 1st for the 2023-2024 Season. To apply, visit myBenefits or call Otsego County DSS at 607.547.1622 or 1.800.422.2512.


Community Referrals (24/7)

211 - Susquehanna River Region: 24 hour/7 day a week referral service serving Otsego and surrounding counties. Call 2-1-1 or 1.800.901.2180

New York State Emotional Support Helpline: 1.844.863.9314 (8AM-10PM, 7 days a week).


Big Buddy Program

The Big Buddy Program is a preventative mentoring program for at-risk youth ages 6-14 in Delaware and Otsego counties. This program offers the opportunity for a child to have a one-on-one relationship with a Big Buddy volunteer and participate in monthly group activities with other youth and big buddies. For more information, download the flyer or contact Delaware Opportunities at 607.746.1600.



New York State Unemployment: The best way is to apply online. If you do not have online access or are having trouble with your NY.GOV account, call 1.888.209.8124 to apply. If you need to regain access to your NY.GOV ID or have other technical issues, call 800.833.3000.

Free Tax Preparation: and Volunteer Tax Preparers

Clearpoint Credit Counseling Solutions

"My Benefits" New York State Service Eligibility Calculator


Child Care

Catholic Charities DOS, Child Care Resource and Referral (CCR&R)

Find a Child Care Provider


Elderly & Seniors

Office for the Aging:  Home delivered meals, Well-check Calls, Grocery shopping, Prescription pick up and more.  607.547.4232 or 607.432.9041

NY Connects: NY Connects offers free information on supports that can help you remain independent in your daily life, whether you want to live in your home, a nursing home, or other residential setting. 



Mayrose Apartments Housing Application

Oneonta Heights Housing Applications

College Guide for Homeless Students

Manufactured Home Tenant's Rights

Tenants Rights in New York State

HEAP (Home Energy Assistance Program): Home heating and cooling bill payment assistance for low-income renters and homeowners. The traditional heat benefit may pay for home fuel delivery.  Cooling assistance helps buy and install an air conditioner or a fan for your home. Clean and Tune benefit for equipment cleaning and repair. To apply, visit myBenefits or call Otsego County DSS at 607.547.1622 or 1.800.422.2512.


Immigration & Naturalization

The Center (Mohawk Valley Resource Center for Refugees)

Hiscock Legal Aid Society



Holiday Food Baskets/Holiday Meals & Delivery Programs

Hunger Coalition of Otsego County: Search for local food pantries, meal programs, Farmer's Markets and other nutritional resources.

SNAP/Food Stamps: Apply online at For help or questions with an application, contact Lisa Lent, Nutrition Outreach and Education Program Coordinator at Catholic Charities of DOS Counties at 607.432.0061.


Special Needs/Disability

Catskill Center for Independence

Early Intervention/Preschool Special Education

Family Resource Network



A&D Transportation Services: Taxi, airport, and non-emergency medical transportation. Serves Central New York and the Southern Tier. Call 607.433.1726

Medical Answering Services (MAS): Medicaid transportation. Otsego County residents, call 866.333.1030. Phone numbers for other counties are listed on the MAS website.

Get There of South Central New York: Transportation to healthcare appointments, transportation to employment services, and training on how to use public transportation. Call 855.373.4040.

Oneonta Public Transit (OPT): Bus transportation in/around Oneonta and to Cooperstown.

Otsego Express (Gus The Bus): Bus transportation throughout Otsego County