Did you know...

Insulation lowers heating bills, and keeps the house warmer in the winter and cooler in the summer


Opportunities for Otsego no longer operates the Home Energy Assistance Program (HEAP) program. All HEAP program components are fully operated by the Otsego County Department of Social Services. OFO has been operating HEAP for many years so it is important that you carefully read the instructions for applying for HEAP in 2016-17.

Get help:

  • If you are already receiving Temporary Assistance and/or SNAP benefits and are in need of HEAP assistance you should contact your Social Welfare Examiner by calling 607.547.1700 on or after November 14, 2016.
  • Applicants ages 60 and over that are not receiving Temporary Assistance/SNAP benefits should contact Office for the Aging to apply by calling 607.547.4232 or 855.547.4390 on or after November 14, 2016.
  • Applicants under age 60 that are not receiving Temporary Assistance/SNAP benefits can:
    • Apply online or print an application at www.mybenefits.ny.gov and mail the application with the required documentation to Otsego County Department of Social Services, 197 Main Street, Cooperstown, NY 13326, or 
    • Contact the Otsego County HEAP Unit at 607.547.1622 on or after November 14, 2016 to request an appointment or application by mail.

When the HEAP application acceptance period is open, you may apply for HEAP online by going to www.mybenefits.ny.gov. This application is for a Regular HEAP benefit only. HEAP business rules allow 30 business days to make a determination on the application. NOTE: There is no need to go to the Department of Social Services in person to apply for regular HEAP benefits.

Emergency situations:

If your utilities are scheduled to be shut off, if you have less than a quarter (1/4) tank of fuel, less than a 10-day supply of fuel, have no heating fuel or if you own your home and your primary heating equipment is inoperable or unsafe and is in need of repair or replacement, you must call the local Department of Social Services office at 607.547.1622 for further assistance.

Questions or concerns:

Questions or concerns should be addressed with the Otsego County Department of Social Services as they will have the most current information and instructions for the upcoming winter months. Any updated information will be advertised throughout Otsego County as it becomes available. 

Did you know that OFO offers home energy conservation services to homeowners, regardless of income, throughout Otsego County:

Weatherization is a home energy conservation program for low-income homeowners and renters that can reduce home heating and electric usage. In addition to saving household energy dollars, the program provides more comfortable, safer, and energy efficient homes and reduces our carbon footprint and demand for foreign oil.

Energy Opportunities is a home energy conservation service for households not eligible for Weatherization that makes homes more energy efficient, affordable, comfortable, and safe.   Like Weatherization, Energy Opportunities uses state-of-the-art equipment to identify areas of the home that need upgrades to improve energy efficiency. Once areas are identified, a cost-effective work plan is developed outlining areas of improvement for a home.